Carl Robins Essay Example for Free

Carl robins EssayThis case study pertains to an employee by the name of Carl Robins. He has been employed by ABC, Inc as a Campus Recruiter for six months. In early April, during Mr. Robins first six months of employment he successfully recruited 15 new hires. The new trainees were to report to Monica Carrolls, the Operations Supervisor, as they would be working under her. (University of Phoenix, 2014)This case study analysis of Mr. Robins is in relation to the numerous issues that transpired among April and June 15th. To obtain a clear understanding of the complications that transpired, the smart dictated believes that it would be in their best interest to consult a firm to look into the companys issues and to help solve the problems that have emerged this may be the most effective method to identify and recommend government agencys to improve ABC, Inc.s recruiting of new trainees. I. ISSUES THAT TRANSPIREDThe consulting firm came into ABC, Inc. and thoroughly examined back ground information on the situation. in that respect were many key problems that had been identified during the evaluation. The issues that ABC, Inc. was facing were centered on Mr. Carl Robins, ABC, Inc.s Campus Recruiter and also on the company ABC, Inc. To begin, Mr. Robins has been with the company merely a short six months. The consulting firm believes that Mr. Robins lacks dwell, training and supervision. The firm also believes that ABC, Inc. did not train him properly nor did it provide him with the knowledge he needed to proceed properly with the hiring process.He lacked experience and knowledge of the hiring process and he was still eitherowed to hire 15 newtrainees for the Operations Supervisor, Monica Carrolls. Although hiring 15 new trainees is great accomplishment for a new employee, this strength have been too many employees to be engage at once for a first recruitment. Because he is still new to ABC, Inc., learning about twenty-four hours to day operations, the hiring of 15 new trainees can be overwhelming, even to the most experienced of people.Another issue Mr. Robins was facing, was the lack of communication between him and the other employees in the office. On May 15th, he was contacted by Monica Carrolls about the following issues the training schedule, orientation, manuals, policy booklets, physicals, drug tests, and a host of other issues, which Carl would co-ordinate for the new hires. Once again, Carl assured the Operations Supervisor, Monica Carrolls, that he would have everything consummate(a)d and arranged by the June 15th orientation.After further review, Carl had realized that when going by dint of the new trainee files to finalize all the paperwork for the June 15th orientation applications for some of the new trainees had not been completed. Also, there were no transcripts on file and none of the 15 trainees had been direct for the mandatory drug screen. Another problem Carl had was that the orientation manuals were mi ssing several pages from each of them and he only had three copies of the manuals. Lastly, upon checking the conference dwell to confirm the time of the orientation, he had not realized that the conference room had been booked for the whole month of June by the Technology Services Department. There are several concerns or issues that need to be addressed and that Carl and ABC, Inc. need to rectify. Below are the listed issues of these concerns that will be discussed. Review of addressed issues1. Incomplete employee applications2. Mandatory drug screens were not plan3. Employee transcripts were not on file4. Incomplete orientation manuals5. Shortage of orientation manuals6. Resource scheduling conflictsII. PROBLEM SOLVING SOLUTIONSAfter the case review of Carl Robins, discussion of possible solutions available to rectify the situations at hand and the proposed solutions that Mr. Robins should take have been reviewed. Starting with concerns and issues, numbers one through three, th e sketchy employee applications Carl needs to contact the 15 new hires and mold them aware of the absence in their records and have them complete the applications that need to be submitted to the homo Resources Department along with a transcript they also have to complete a mandatory drug screen prior to orientation. Carl needs to set a deadline for the mandatory drug screens to be completed prior to the June 15th orientation training. On the concerns and issues, number four and five, the incomplete orientation manuals and the shortage of the orientation manuals.The orientation manuals were short by 12 Carl needs to make arrangements with company in house copy person to finish completing the orientation manuals he needs or he must contact an outside company to help rectify the need for the orientation manuals. Carl needs to have a Main Copy Manual do for himself or the next person that is in his position. A hard copy manual is something that should be kept on file, so that pages will not be misplaced and there will always be one on file. Carl seems to lack knowledge of ABC, Inc.s policies and procedures. He must get to know the sensible in the companys orientation manual prior to the July orientation. Reading over the material prior to the orientation and also going over what he will be saying to the new hires with his own supervisor or another staff member might be a good way to go about this.Mr. Robins can also make key notes to have for himself during the orientation so he can be vigilant prior to the training. Lastly, on issue and concern number six. ABC, Inc. must make arrangements to find a fall in way to coordinate the availability of the conference room or rooms. By not having arrangements in place for this, Carl currently does not have a place to hold orientation that is to take place on June 15th due to the Technology Services Department holding training for the whole month of June. Whether the system that they choose be a calendar showcase p aper ground or web based, ABC, Inc. should have something in place so errors like these do not occur again. A recommendation of a web based calendar and have one person take control of it is suggested. III. PROPOSED COMPANY SOLUTIONSThe proposed company solutions that should take place are refer all applicants to the Human Resources Department and also for all new employees establish bimonthly or monthly start dates to coincide with the companys pay periods. bind orientation manuals printed either by an in house copy person or have orientation manuals completed by an outside company. Lastly, ABC, Inc. must set up a calendar system for reserving the conference room and Carl needs to go ahead and reserve this room on a reoccurring basis. It will be easier to cancel the reserved room rather than to go scrambling looking for a room to hold orientation in. A web based calendar controlled by one person is what is recommended.Having focal ratio management hold a meeting to discuss imple menting the proposed solutions should be an additional step to take for all corporate management. Also, upper management should meet on a monthly basis to discuss issues that may be happening within the company and use critical persuasion skills to help determine what steps they need to take to help their employees better themselves at their jobs. This will bring good morale to the company and will make for a better work environment. CONCLUSIONIn conclusion, Carl Robins is an employee of ABC, Inc. and has been working for the company for just six months. He holds the position of Campus Recruiter and on his first recruitment hired 15 new trainees. Carl lacked supervision, knowledge and experience and was not ready for such a large task. He was missing applications and mandatory drug screenings that were needed to complete employee records. Carl also did not have proper completed orientation manuals. These issues led to a case study of Carl and ABC, Inc. and proposed solutions were re commended. The recommended solutions are as follows1. Refer all applicants to the Human Resources Department2. All new employees to establish bimonthly/monthly start dates to coincide with pay periods3. Orientation manuals to be printed in house or by outside company4. Have a hard copy manual made of orientation manual5. Set up a web based calendar system for reserving conference room or roomsIt is not impossible to overcome these issues, the proposed solutions if set in place should make for a better work environment for the employees of ABC, Inc.References(2014). Case study carl robins. University of Phoenix.